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Need Help Dealing with Negative People?

by Melanie Rembrandt, www.rembrandtwrites.com on October 17, 2012

Have you ever heard the quote, “If it weren’t for people, business would be easy?” Running a successful business is all about dealing with different personalities to accomplish specific goals. And this is often much easier said than done.

Well, instead of increasing your blood pressure and letting these people get to you, here are a few tips to help you open up the communication lines and accomplish more:

  1. Listen.

So many times, we are in a hurry, have an important point to get across or just want to provide our feedback. Without knowing it, this can give the wrong impression, and we can come off as pushy. This triggers a response in the person we are talking to that puts them on the offensive.

Instead of talking a lot, try to be a good listener. This way, you’ll learn more about the person you are communicating with and be able to fulfill their needs more adequately. Plus, you’ll create a better, more respectful, working relationship.

  1. Stay Positive.

Even if someone drives you nuts, it’s important to keep a positive attitude. After all, you may not have control over the person you are speaking to and what they say, but you do have control over your thoughts and actions.

When you are dealing with a “Negative Nancy,” try to think of something positive about this person or the situation. It will help reduce your stress level and make the conversation more productive for both of you.

  1. Say “Thanks.”

If you are having a difficult time staying positive when your boss is yelling at you or you have a run-in with a negative customer, try to think of five or more things you are thankful for to change your mindset. Perhaps you are thankful you have a job with a steady income, that you are healthy and made it to work today, that you have wonderful children? The list goes on…

When it comes right down to it, there are more important things than work. If you put it into perspective and think of all the big things in life you are thankful for, your attitude will change significantly.

Hang In There.

Business can be tough, especially if you are an entrepreneur. And it’s sometimes necessary to deal with people you’d rather not talk to at all. When this happens, it’s important to focus on listening to the other person, stay positive and think of the things you are thankful for in life. This way, you can face difficult people with a smile, learn more about there needs and maintain a healthy attitude that will make you more successful in business… and life!

For more information on running a business, check out these tips.

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