Thank You Tips-Part Two
On Monday, I discussed the importance of thanking reporters, customers, employees, and various business associates.
As you probably know, a simple thank you is a valuable tool for creating valuable relationships and customer loyalty.
How are you showing your appreciation?
After asking for some ideas for my Nielsen Small Business Resource Blog, I received many suggestions from small business owners nationwide. Here are some of their tips:
“Try to give thank you gifts that remind customers of the service or product you provide. Every holiday we give customers cookies and chocolate in the shape of construction tools. It’s more creative than just a gift basket and about the same price. We always receive favorable responses : and more business!” Todd Andrew, CEO of Andrew General Contractors, Inc.
“We like to send some of our latest product – CDs, DVDs, clothing. It’s cost effective and helps educate our clients on our latest and greatest products.” Beth Shaw, founder of YogaFit Training Systems.
“Have your picture taken with a client doing something interesting. Then have the picture professionally framed along with a momento of the event. I have done this repeatedly and smile whenever I visit a client’s office to find this hanging on the wall. Can you just imagine what my competition thinks when they walk in and see it?” Mary Cantando, WomanBusinessOwner.com.
Hopefully, you will take a few minutes to thank all of the people who have helped you and your business now and on a regular basis in the months ahead.
And with this in mind, I’d like to thank all of you for reading my blog and sharing your tips and insights with me. If you need PR or copywriting help, or have comments, please feel free to contact me. I wish you all the best and will share more tips soon!